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Want to have your
utility bill paid automatically every month?
Then sign up now for the Easy Pay Plan offered by the Lake
Alfred Utilities Dept. Your monthly bill will automatically be
deducted from your bank account by Electronic Funds Transfer (EFT).
There is
no charge for this service!*
Click here
for an application
*No fee is charged
for the service as long as there are funds available in your
account and the transaction is honored by your bank.
Frequently Asked Questions
Am I Eligible?
All
customers may sign up for the Easy Pay Plan. Your ability
balance must be paid in full before the Easy Plan can be
activated.
Will I still receive a bill?
If you
select the Easy Pay option you will still receive a monthly
bill listing the amount due for all the services available.
You will not have to write a check, buy a money order, or
travel to our office to make your payment. On your bill you
will see “Bank Draft” listed. The amount of your utility bill
will be deducted from your bank account by Electronic Funds
Transfer (EFT) on the 20th of every month. If the
20th falls on a holiday or the weekend, it will be
deducted the following work day.
What about Insufficient Funds?
If your
bank refuses to honor your (EFT) payment for any reason, the
City will notify you of the refusal. You will automatically
be charged a $25.00 service charge and your account must be
brought current immediately in cash to avoid interruption in
service. You will automatically be removed from the (EFT)
Easy Pay Plan.
What if I Change My Mind or Change Banks?
You must
notify the City of Lake Alfred customer service in writing if
you wish to drop the Easy Pay Plan. If you change banks or
accounts you will need to reapply and in writing stop the
existing account transaction from which your (EFT) payment is
made.
How Do I sign up?
An
application must be completed along with a voided check. To
receive an application you can either stop by our office at
155 East Pomelo Street or mail a self addressed envelope to
the City of Lake Alfred, 120 E. Pomelo Street, Lake Alfred,
FL 33850.
Processing Your Account
Processing
of your application may take 30 to 60 days, so continue to pay
your bill as usual until you see “Bank Draft” printed on your
bill.
Questions?
Customer
service is always available Monday - Friday 8:00a.m. to
4:30p.m. at (863) 291-5270
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and submit with your deposit.
