ADA/504 Accessibility

ADA Draft Transition Plan

We invite the public to provide input and comments on the City of Lake Alfred's draft Transition Plan.  Please email ADA@mylakealfred.com. Should you wish to discuss the ADA Transition Plan or review the field survey report, please call (863) 291-5270 Ext. 106 to schedule an appointment. The City of Lake Alfred is happy to obtain any input that the public may have to help us better serve our residents.

ADA Draft Transition Plan Document

ADA/504 Policy Statement

Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA) and related federal and state laws and regulations forbid discrimination against those who have disabilities. Furthermore, these laws require federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented in transportation programs, services, and activities.

The City of Lake Alfred will make every effort to ensure that its facilities, programs, services, and activities are accessible to those with disabilities.   The City of Lake Alfred will make every effort to ensure that its advisory committees, public involvement activities, and all other programs, services, and activities include representation by the disabled community and disability service groups. The City of Lake Alfred will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs. Because providing reasonable accommodation may require outside assistance, organization, or resources, the City asks that requests be made at least seven (7) calendar days before the need for accommodation.

What to Do If You Encounter A Problem Using Our Programs, Facilities, Parks, and Right-of-Ways.

Complaints that a program, service, or activity of the City of Lake Alfred that are not accessible to persons with disabilities should be directed to the ADA Coordinator: 

Linda Bourgeois, BAS, MMC, City Clerk
Email ADA@mylakealfred.com
Phone: 863-291-5270, ext. 106
Mail to: Attn: ADA Coordinator
City of Lake Alfred
155 E Pomelo Street
Lake Alfred, FL 33850

Please provide the following information:

  • Your name
  • Your phone number
  • Your email address
  • The date and time you encountered a problem using our website, park, facility, program, or right-of-ways.
  • The web page/web address or location on which the issue occurred
  • What occurred/what were you unable to do

ADA Grievance Procedure (PDF)

ADA Grievance Form (PDF)

What to Do If You Encounter A Problem Using Our Website

Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of our Americans with Disabilities Act (ADA) Coordinator. We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact our ADA Compliance Coordinator, who will provide an alternative way to quickly obtain the information you are seeking to obtain through the website.

Ongoing ADA Compliance Efforts

The City of Lake Alfred recognizes the importance of offering an ADA-accessible website to the public and is working to accomplish that goal. We have reviewed our website's accessibility, with the assistance of experts in web accessibility and in the mandates of WCAG 2.0. We have been engaging in efforts to identify and correct issues. If you discover issues while navigating our website, please contact the ADA Coordinator so that we can correct any ongoing problems.

The City of Lake Alfred recognizes the importance of ADA accessibility throughout our City. We are currently undergoing a self-evaluation to create an ADA/504 Transition Plan. Your input is valuable to us and we encourage you to contact the ADA Coordinator with any concerns or recommendations.