ADA/504 Accessibility

The City of Lake Alfred is committed to ensuring that all visitors and residents, including visitors and residents with disabilities, are able to access and use all of our programs, services, and activities. We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services.

We also recognize that users of the website who have disabilities may use the website with the assistance of technology, including screen readers, as well as with captioning, transcripts, and the use of other auxiliary aids and services. As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so, and who to contact.

Our website offers a wide range of information and services, and we recognize that for users with disabilities, some material on our site may pose challenges. We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify.

What to Do If You Encounter A Problem Using Our Website

Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of our Americans with Disabilities Act (ADA) Compliance Coordinator. We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact our ADA Compliance Coordinator, who will provide an alternative way to quickly obtain the information you are seeking to obtain through the website.

What to Do If You Encounter A Problem Using Our Programs, Facilities, Parks, and Right-of-Ways.

ADA accessibility concerns should be brought to the attention of the Americans with Disabilities Act (ADA) Compliance Coordinator. 

ADA Coordinator: Linda Bourgeois, BAS, MMC, City Clerk
Email Linda Bourgeois
Phone: 863-291-5270, ext. 106
Mail to: Attn: ADA Compliance Coordinator
City of Lake Alfred
155 E Pomelo Street
Lake Alfred, FL 33850

Please provide the following information:

  • Your name
  • Your phone number
  • Your email address
  • The date and time you encountered a problem using our website, park, facility, program, or right-of-ways.
  • The web page/web address or location on which the issue occurred
  • What occurred/what were you unable to do

ADA/504 Grievance Procedure (PDF)

Ongoing ADA Compliance Efforts

The City of Lake Alfred recognizes the importance of offering an ADA-accessible website to the public and is working to accomplish that goal. We are in the process of assessing our website's accessibility, with the assistance of experts in web accessibility and in the mandates of WCAG 2.0. We will be engaging in efforts to identify and correct issues. If you discover issues while navigating our website, please contact the ADA so that we can correct any ongoing problems.

The City of Lake Alfred recognizes the importance of ADA accessibility throughout our City. We are currently undergoing a self-evaluation to create an ADA/504 Transition Plan. Your input is valuable to us and we encourage you to contact the ADA Coordinator with any concerns or recommendations.