Utility Billing

Utility Billing is responsible for customer care, billing, arranging service calls, setting up new accounts, closing accounts, and collecting payments.

• New services are processed (turned on) between 8 and 10 am daily, and someone must be at the location to access the building.
• Bills are mailed on the 10th, and due by the 30th.
• To avoid a $10 late fee, please make sure the account is paid by 4:30 pm on the 30th of every month.
• If the past due amount is not paid by the 15th of the following month, a non-payment fee is applied to the account, and services will be disconnected.

New Service

There are two ways to set up services with us. Visit our City Administration building at 155 E. Pomelo Street, Lake Alfred, Florida, or email us at MYBILL@mylakealfred.com. 

Four documents are needed to set up an account.

• Completed New Service Application (form on the right)
• One-Time Credit Card Payment Authorization for account deposit (form on the right)
• Scanned copy of your government-issued identification (PDF preferred)
• Scanned copy of the proof of Residency/Ownership (PDF preferred).   Acceptable documents are:
  • Warranty deed
  • ALTA HUD
  • Executed lease agreement (if renting)

Please call 863-291-5270 to verify the deposit amount.

Pay My Utility Bill

Visit the City's online payment center. Convenience fees apply.

Paperless Utility Bill

Ready to go paperless with your utility bill? It's easy! Just contact the Utility Billing office at (863) 291-5270.