City of Lake Alfred – Nondiscrimination & Civil Rights Compliance

The City of Lake Alfred is committed to ensuring equal access to its programs, services, and activities in compliance with all applicable federal civil rights laws. The City does not discriminate on the basis of race, color, national origin, sex, age, or disability in its programs or activities.

Notice of Non-Discrimination

The City of Lake Alfred complies with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and other applicable nondiscrimination laws and regulations.

No person shall, on the grounds of race, color, national origin, sex, age, or disability, be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination under any program or activity conducted or funded by the City.

For questions, requests for accommodation, or to file a complaint alleging discrimination under 40 C.F.R. Parts 5 and 7, please contact:

Civil Rights Coordinator:
Margarita Martin, Human Resources Director
City of Lake Alfred
155 E. Pomelo Street
Lake Alfred, FL 33850
Phone: (863) 291-5270
Email: mmartin@mylakealfred.com
Fax: (863) 291-5270

Alternative means of filing complaints, such as personal interviews or audio recordings, are available upon request for persons with disabilities or those with limited English proficiency. This notice is available in alternate formats and languages upon request.

Civil Rights Grievance Procedure

The City of Lake Alfred has adopted the following procedure to ensure prompt and fair resolution of complaints alleging discrimination on the basis of race, color, national origin, sex, age, or disability in any City program, service, or activity receiving federal financial assistance from the U.S. Environmental Protection Agency (EPA).

1. Filing a Complaint

Complaints must be submitted in writing within 180 days of the alleged discrimination. Each complaint should include the complainant’s name, address, telephone number, and a brief description of the alleged discriminatory act. Assistance will be provided upon request to individuals with disabilities or limited English proficiency.

2. Where to File

Complaints may be submitted to:

Margarita Martin, Civil Rights Coordinator
City of Lake Alfred
155 E. Pomelo Street
Lake Alfred, FL 33850
Phone: (863) 291-5270
Email: mmartin@mylakealfred.com

3. Investigation and Resolution

The Civil Rights Coordinator will acknowledge receipt of the complaint within 15 calendar days and conduct a prompt investigation. A written determination of findings and any proposed resolution will be issued within 60 calendar days of receipt, where practicable.

4. Appeal

If the complainant disagrees with the resolution, they may submit an appeal in writing within 30 calendar days of the decision. The appeal will be reviewed by the City Manager, whose determination shall be final.

5. External Filing Option

A complainant may also file directly with the U.S. Environmental Protection Agency, Office of External Civil Rights Compliance, at any time:

U.S. Environmental Protection Agency
Office of External Civil Rights Compliance
1200 Pennsylvania Avenue NW (Mail Code 2310A)
Washington, DC 20460
Email: ExternalCivilRights@epa.gov

This procedure does not deny the right of the complainant to file a complaint directly with the EPA or pursue other remedies available under law.

Accessibility and Alternate Formats

Information on this page can be provided in alternate formats or languages upon request by contacting the City’s Civil Rights Coordinator.

Need Help?

For more information about the City’s equal opportunity policies, visit the Human Resources Department page or contact the City’s Civil Rights Coordinator listed above.